How can we help you?
Frequently asked questions.
Still need more help? get in touch with us.
How do I book a stay at the lodge?
Simply visit our Book Now page to view live availability, prices, and make your booking securely online. You’ll receive an instant confirmation email once your booking is complete.
Is my payment secure?
Yes. All payments are processed through a secure, encrypted payment gateway to keep your personal and financial details protected.
Can I make changes to my booking?
If you need to amend your dates or guest details, please contact us directly. We’ll do our best to accommodate any changes, depending on availability.
What if I need to cancel my booking?
Our cancellation policy is shown at checkout. Refunds depend on how close to the arrival date the cancellation is made.